What it brings your process team
MAKI GAMI keeps the office process on a digital, lasting and measurable map instead of paper rolls and sticky notes; the team talks while looking at the same picture.
In the office, it is the waiting that grows, not the work
- A request waits days for an approval, a signature or another department; no one sees where it waits.
- Work changes hands between departments again and again, and incomplete forms come back.
- The same data is keyed into several systems by hand; unnecessary approval layers stretch the process.
- The process drawn on the wall in the workshop turns into a photo and is lost once the workshop ends.
Swimlane grid
Steps run left to right, actors in lanes; drag a card to change the owner, drag a header to change the order.
Analysis under every step
Document / system, processing and waiting time, problem and idea bands; problems are tagged with one of 8 office wastes.
Metrics on their own
PCE, lead time, total waiting and the number of handoffs are recalculated with every change.
The team works at the same time
Participants edit the same map from their own devices; changes reach everyone within seconds, with who changed what. Presentation Mode for the projector.
Current and future state
The future state starts with one click from a copy of the current state and is measured with the same metrics; studies are kept as revisions.
AI waste analysis
grupas.ai brings out bottlenecks, waste findings, improvement recommendations and quick wins, and suggests a PCE target.
Share-ready outputs
The map downloads as a landscape PDF with lanes, bands and metrics; the analysis report as PDF or Markdown.
Backed by training and consulting
MAKI GAMI was built on Grupas's lean office training and consulting experience. The guide explains the method, the 8 office wastes and the workshop steps; it runs in the browser with nothing to install.
Six capabilities, one application
MAKI GAMI capabilities follow the natural order of a workshop: map, record, measure, collaborate, design the future state and analyze.
For any organization with document, information and approval flows
Offices of manufacturing companies
Administrative processes that feed the plant: purchasing, order handling, planning, shipping, invoicing, quality and HR.
Service organizations and public institutions
Application, approval, document and file-heavy flows: banking, insurance, healthcare, logistics, education and municipal services.
Lean office and digital transformation
Teams, trainers and consultants who want to streamline a process before digitalizing it.
- Process owners and department managers
- Lean office, quality and operational excellence teams
- Digital transformation and business analysis teams
- Facilitators, lean trainers and consultants
See your office process in MAKI GAMI
Write to us for a live walkthrough on sample data.